1. Introduction

Welcome to MyMaid24. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully before booking any service.

2. Services

MyMaid24 provides domestic help and maid services including cleaning, cooking, childcare, elderly care, laundry, and event support. All services are subject to availability and the terms outlined herein.

3. User Responsibilities

• You agree to provide accurate and complete information when booking a service.
• You are responsible for maintaining confidentiality of your contact and booking details.
• You agree not to misuse, resell, or misrepresent our services for personal gain or third-party benefits.

4. Payment Terms

• All payments must be made in full as per the selected plan or agreed quotation.
• Refunds are processed according to our refund policy mentioned in the plan details.
• Prices are subject to change at any time with or without prior notice.

5. Booking and Cancellation

• Bookings can be made through our website, phone, or email.
• Cancellations or rescheduling should be done at least 24 hours before the scheduled service.
• Last-minute cancellations may incur a fee as per company policy.

6. Replacement and Refund Policy

Depending on your subscription plan (Gold or Diamond), we provide replacement guarantees for a specified period. Refunds are available only under qualifying conditions as detailed during your booking process.

7. Conduct and Safety

All MyMaid24 staff are trained, verified, and professional. Clients are expected to treat staff respectfully and refrain from inappropriate behavior. Any misconduct may result in service termination.

8. Limitation of Liability

MyMaid24 strives to provide top-quality services but shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our services or website.

9. Intellectual Property

All website content, including text, images, and logos, are the property of MyMaid24 and protected under applicable copyright laws. Unauthorized use is strictly prohibited.

10. Termination of Services

We reserve the right to terminate or suspend access to our services at any time for violation of these terms or misuse of the platform.

11. Amendments

We may revise these Terms and Conditions periodically. Updated versions will be posted on this page with a new “Last Updated” date. Continued use of our services indicates your acceptance of such changes.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: info@mymaid24.com
• Phone: +91 9643867163
• Address:A Block 7 Floor Kalyani house Mansingh Road New Delhi - 110011